Sailfish Response

SMS Terms & Conditions

Effective July 15, 2026 · Broward County, Florida

Program description

Sailfish Response provides missed-call text-back and scheduling assistance on behalf of participating local service businesses. When you place a voice call to a participating business and the call cannot be answered, Sailfish Response sends text messages to the number you called from to help with your service request, answer questions, and assist with appointment scheduling.

Consent and cancellation

By placing a voice call to a participating business, you consent to receive text messages in direct response to your call.

You can cancel the SMS service at any time by replying STOP. After you send STOP, we will confirm your unsubscribe status and you will no longer receive messages from us unless you contact us again.

If you need assistance, reply HELP or contact our support team at seb@sailfishresponse.com.

Message frequency

Message frequency varies by conversation and is typically 2–6 messages per inquiry. You will not receive recurring marketing or promotional messages; we only message numbers that have contacted a participating business first.

Fees

Message and data rates may apply according to your mobile carrier plan. Please contact your wireless provider for details on your text and data plan.

Carrier disclaimer

Carriers are not liable for any delayed or undelivered messages.

Support

For questions about this service, contact seb@sailfishresponse.com.

Privacy

Our handling of your information is described in our Privacy Policy. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.